FirstLine
writing and editing services
With more than 20 years’ experience and a reputation for never missing a deadline, you can breathe easy outsourcing your writing and editing to me.
I work on a freelance or contract basis, as needed, and have experience in newsletters, magazines, online writing, SEO, blogs, social media, advertorials, PR, community newspapers and more. I’ve written most things from art and business to science, sport and travel. You’ll find some published writing samples below.
Identify your customer pain points
It's easy to get blasé about certain aspects of your business, and easy to overlook pain points that customers might experience when dealing with your company. Many business owners get so caught up in running their business that they don't stop to question their procedures or investigate ways to improve their customer's experience.
The pros and cons of breaking into the Asian market
Asia’s relatively high growth forecasts make it an alluring market for businesses with expansion plans. Find out more about the pros and cons before you decide whether breaking into the Asian market is for you.